Frequently Asked Questions
Why is there no packing slip in my order?
I have never once seen a packing slip not go directly into the garbage, so to avoid paper waste, I don't include them in your package. Your order confirmation and shipping confirmation emails will happily serve as your proof of purchase!
Do you ship internationally?
Yes! We are slowly rolling out international shipping options, which you will see displayed at checkout. Currently we ship to Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, and the United Kingdom.
If you receive an error message saying that we don't ship to your country, please contact us and we'll see what we can do. Our goal is to ship to all countries by Summer 2024.
Are tariffs, customs, and duties calculated at checkout?
No; unfortunately we don't have the capability to do this at the moment. Customers are responsible for any tariffs, customs, and/or duties that may be incurred in connection with your purchase.
Why didn't Media Mail show up as a shipping option at checkout?
Media Mail will only appear if your order consists ONLY of books, due to restrictions on this type of postage from the US Postal Service. If you have a mixed cart of books and non-book items, I suggest doing 2 separate checkouts in order to get the cheapest ship rate.
How quickly will I get my order?
Please allow 1-3 business days for order processing. How long it takes for your order to get to you once it's in the hands of the shipping carrier will be based on the shipping method you selected at checkout. Every shipping method except for USPS First Class Mail comes with tracking information so you can stay abreast of its progress!
What is your return policy?
Our return policy can be viewed here. Please note that books are not returnable.
Something I want is SOLD OUT! What now?
Message me! As a small, highly curated shop, I typically only stock units of inventory in the single digits, but chances are I can get it for you if I know there's interest!